Schedules :
Monday to Friday,
from 8am to 6pm
Emergencies only :
24 hours a day, 7 days a week
If you notice a slower flow of waste water from your kitchen sink, bathroom sink, shower drain or toilet, it is possible that your pipes are clogged with deposits that have built up on the walls over time.
You may have already tried to unblock your pipes with the unblockers available in supermarkets, but the flow quickly becomes slow again and stagnant water forms.
Our team will determine the cause of the problem and
unblock your pipes in your water system.
Our teams are fully aware of the specifics of each pipe and are able to quickly identify the source of the problem, whether it is a partial blockage of your pipes or a more serious structural problem.
Thanks to our state-of-the-art equipment adapted to all types of intervention (mechanical ferret, camera, high-pressure water projection, etc.) our technicians intervene quickly on site and in more than 95% of cases, are able to restore the proper flow of your pipes during their very first visit.
Our technicians are available 24 hours a day, 7 days a week, so that we can respond to all your plumbing emergencies and enable you to quickly solve your clogged pipe problems.
Furthermore, we undertake to inform you in advance of the price of our intervention, so that you can receive our technicians with complete peace of mind.
Our services include :
When they arrive on site, our technicians analyse the configuration of your home to determine how your drainage system is organised.
This stage allows us to define the possible origin of the problem, as well as the material that will allow us to proceed with the unblocking and maintenance of your pipes.
If necessary, we also mark out our work site with signs to ensure a safe intervention.
Once the origin of the problem has been identified, our technicians will choose the technique best suited to solving it: cleaning by means of high-pressure water propulsion or manual unblocking using a mechanical ferret.
Each of our interventions guarantees you a meticulous job and a site that will restore the intervention area to its original state of cleanliness. Finally, our team will carry out a series of tests and checks to ensure that your flow is perfectly restored, and will repeat the cleaning process as many times as necessary.
We offer additional services :
Whether it's a one-off need in the event of a
partial blockage, or a recurring blockage that may indicate a
structural defect in your pipes, we have the solution. Furthermore, our teams are at your disposal to check and
diagnose your entire network.
Thank you for contacting us. We will get back to you as soon as possible.
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Contact details
Neptunalia SA is a sanitation and network maintenance company based in Geneva, Switzerland.
Postal address
Our timetable
On weekdays
Monday to Friday,
from 8am to 6pm
Emergencies
24 hours a day, 7 days a week
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Our services